About Us & Scope

Business name: Rising Gorilla Planner, operated by Ofer Levi, Israel.

Contact: contact@rising-gorilla.com

These Terms of Service ("Terms") govern your use of the Rising Gorilla Planner website and the purchase of our products and services. By browsing this website or completing a purchase, you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, please do not use this website or make a purchase.

These Terms apply to all visitors, users, and customers, regardless of location. Where mandatory local consumer protection laws grant you additional rights, those rights are not affected by these Terms.

Eligibility: You must be at least 18 years of age to purchase from this website. By completing a purchase, you confirm that you meet this age requirement.

Product Description

The Rising Gorilla Planner is a productivity system for focus, time management, and intentional living. Depending on the package purchased, it may include one or more of the following:

The exact contents of each package will be clearly described on the purchase page at the time of your order. We reserve the right to update, improve, or modify product contents, provided that such changes do not materially reduce the value of what you purchased.

Pricing & Payment

All prices are displayed in the currency shown on the purchase page. The total price — including any applicable taxes and fees — will be clearly presented to you before you confirm your order.

All transactions are processed through a secure, PCI-DSS-certified payment provider. We do not store your card details.

Upon successful payment, you will receive an order confirmation by email. This confirmation constitutes acceptance of your order and the formation of a binding contract between you and Rising Gorilla Planner.

We reserve the right to cancel an order in the event of a pricing error, technical issue, or suspected fraudulent transaction, in which case a full refund will be issued promptly.

Your Statutory Cancellation Rights

Under the Israeli Consumer Protection Law 5741-1981 and applicable international consumer protection laws, you have the right to cancel your purchase within the periods specified below:

To exercise your statutory right of cancellation, notify us at contact@rising-gorilla.com within the applicable period, clearly stating your order number and your intention to cancel. You will receive a full refund of the purchase price to your original payment method within 14 business days of us receiving your cancellation notice (and, where applicable, the returned item).

Return shipping costs for statutory cancellations are the customer's responsibility unless the item is faulty or not as described.

Our 30-Day Satisfaction Guarantee

In addition to your statutory rights, we offer a voluntary 30-day satisfaction guarantee that goes beyond what the law requires:

Use the planner with genuine intention for 30 days from the date you receive it. If you are not satisfied for any reason — email us at contact@rising-gorilla.com and we will issue a full refund, no questions asked.

Conditions of this guarantee:

This voluntary guarantee does not limit or replace your statutory cancellation rights described in Section 4.

Shipping & Delivery

The physical planner is shipped to the address you provide at checkout. Please ensure your address is accurate before confirming your order.

Force Majeure: We will not be liable for delays in shipping or delivery caused by circumstances beyond our reasonable control, including natural disasters, pandemics, war, strikes, postal service disruptions, or government restrictions. In such cases, we will notify you promptly and work to fulfil your order as soon as reasonably possible.

Product Warranty

The physical Rising Gorilla Planner is warranted to be free from manufacturing defects at the time of delivery. If you receive a defective or damaged item, contact us within 30 days of receipt and we will replace it or issue a full refund at no cost to you.

This warranty does not cover:

This warranty is in addition to, and does not limit, any rights you may have under applicable consumer protection law.

Permitted Use & Intellectual Property

Use of the Rising Gorilla Planner website and products is permitted for personal, non-commercial purposes only.

All content — including but not limited to text, design, images, the logo, the Rise Cycle framework, the planner layout, and digital course content — is the exclusive intellectual property of Rising Gorilla Planner and is protected under Israeli copyright law (Copyright Law 5768-2007) and applicable international treaties.

You may not, without our express prior written permission:

Unauthorised use may result in termination of your access and legal action for damages.

Limitation of Liability

The Rising Gorilla Planner is a productivity and time management tool. Individual results vary and depend on personal effort, consistency, and circumstances. We make no guarantee of specific outcomes — financial, professional, or otherwise — from the use of our product.

To the fullest extent permitted by applicable law:

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under mandatory applicable law.

Disclaimer of Warranties

Except as expressly stated in these Terms or required by law, our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to suspend or discontinue the website at any time without notice.

Changes to These Terms

We reserve the right to update these Terms at any time to reflect changes in our business, services, or applicable law. The date at the top of this page will always show the most recent version.

For material changes that significantly affect your rights as a customer, we will notify you by email (if you are a registered customer) at least 14 days before the change takes effect. You will always have the opportunity to review the new terms before they apply to you.

We do not treat your continued use of the website as acceptance of material changes to these Terms without your active acknowledgement.

Orders placed before any change in these Terms will continue to be governed by the Terms in effect at the time of your purchase.

Dispute Resolution

We are committed to resolving any dispute fairly and promptly. If you have a complaint, please contact us first at contact@rising-gorilla.com and give us a reasonable opportunity to resolve the issue before pursuing formal action.

If we are unable to resolve the dispute directly, you may also contact:

These Terms are governed by the laws of the State of Israel. Any legal proceedings shall be conducted in the competent courts of Israel, without prejudice to any mandatory consumer protection rights you may hold under the law of your country of residence.

General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rising Gorilla Planner with respect to your use of this website and your purchase of our products. They supersede all prior communications, representations, or agreements.

Severability: If any provision of these Terms is found by a court to be unlawful, invalid, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms at any time shall not be construed as a waiver of that right or provision. Any waiver must be given in writing.

Standard Contract: These Terms constitute a standard contract (חוזה אחיד) as defined under the Israeli Standard Contracts Law 5743-1982. Any provision found to be unreasonably disadvantageous to consumers may be declared void by a court or the Standard Contracts Tribunal, without affecting the validity of the remaining Terms.

Contact Us

For questions, complaints, or any matter relating to these Terms or your purchase:

We aim to respond to all enquiries within 7 business days.